PracticeAssist support.

Get help

Include the email you use for PracticeAssist, whether you are using the website, iPhone/iPad or Android, and a short description of what happened. An app version and the steps that led to the issue are helpful.

Do not send passwords, verification codes, payment-card details or identifiable athlete information. Remove names and private notes from screenshots before sharing them.

Sign-in and recovery

Use Forgot password? on the sign-in page to request a recovery email. Check your spam folder if it does not arrive. If you cannot access the account email, contact support; we may need to verify ownership.

Subscriptions and purchases

Manage or cancel an existing subscription through the store or payment provider where you purchased it. In the app, use restore purchases when available and sign in to the PracticeAssist account associated with the original purchase. Contact support with the platform and product name if access does not match your subscription.

Deleting PracticeAssist or your account does not cancel a subscription. Purchase availability depends on the platform and release.

Privacy and account deletion

Read the privacy policy and account deletion instructions. You can also email our support address for privacy questions or help requesting deletion.